Regulatory information
How we are set up
LexVerity Legal Ltd prepares legal documents and applications, and runs LexVerity Academy, a preparation course for the Solicitors Qualifying Examination. None of that work is a reserved legal activity under the Legal Services Act 2007, so none of it requires authorisation. We are not a law firm and we are not authorised or regulated by the Solicitors Regulation Authority.
What that means in practice, and it is the limit that shapes every service we offer: we prepare documents, and you file them and attend any hearing yourself. Preparing a document for somebody to use is not conducting litigation; issuing or prosecuting a claim on their behalf would be, and we do not do it. Where a matter genuinely needs a regulated firm, we say so rather than taking it on.
The services we provide are a defined list, not a general advisory practice: SQE exemption applications, applications to set aside or remove a CCJ, letters before action, small claim papers, parking ticket appeals, tenancy deposit challenges, landlord and tenant notices, website terms and privacy notices, commercial contracts, and overflow research and drafting for other advisers. Each is described, with what it includes and what it does not, on the services page.
The solicitor you work with
Your work may be carried out by a solicitor of England and Wales who is regulated by the Solicitors Regulation Authority in an individual capacity. That personal authorisation does not make LexVerity Legal Ltd a regulated firm and does not extend to the company or to the services it offers more widely.
That solicitor is identified to you by name, with their SRA number and a link to their entry on the SRA register, in our engagement letter, and those details are available on request before you instruct us.
What this means for you
Because LexVerity Legal Ltd is not an SRA-regulated firm: the Legal Ombudsman scheme does not cover the company's services in the way it covers a regulated firm; you cannot apply to the SRA Compensation Fund in respect of the company's services; and the company's work is not covered by the SRA's compulsory minimum-terms professional indemnity insurance. We hold professional indemnity insurance; details are available on request. If you would prefer to instruct a fully SRA-regulated law firm for your matter, you are free to do so, and for some matters that may be the right choice.
Complaints
We want you to be happy with our work. If something has gone wrong, please tell us, and we will do our best to put it right.
How to raise a complaint
Please email us at complaints@lexverity.co.uk, including your name, the work concerned, and what you would like us to do. If you would prefer to write to us, you can post your complaint to LexVerity Legal Ltd, 128 City Road, London EC1V 2NX.
What happens next
We will acknowledge your complaint within five business days of receiving it. We will then look into it and give you a full written response, normally within 28 days. If we need longer, for example because the matter is complex, we will tell you and give you a new date.
If you are not satisfied
If we cannot resolve your complaint between us, please note that LexVerity Legal Ltd is not an SRA-regulated law firm, so the Legal Ombudsman scheme for regulated firms does not apply to the company's services in the usual way. Depending on the nature of your complaint and your circumstances, other routes may be open to you, including the courts. We will set out in our response the options we believe are available to you.
Company details
- Registered name
- LexVerity Legal Ltd
- Company number
- 16836431
- Registered office
- 128 City Road, London EC1V 2NX
- Jurisdiction
- England and Wales
- info@lexverity.co.uk