Challenge a tenancy deposit deduction
The tenancy ended, the deposit did not come back, and the deductions list reads like an invoice for a new kitchen.
For tenants at the end of a tenancy whose landlord has proposed deductions they do not accept.
Deposit disputes are decided by the protection scheme, on paper, by an adjudicator who never sees the property. That makes them almost entirely an evidence exercise, and the burden sits with the landlord to justify each deduction.
Most tenants lose ground by arguing generally when they should be answering line by line, and by not knowing that fair wear and tear is not deductible and betterment is not chargeable.
What we do
- Each proposed deduction answered separately, with the ground it fails on.
- Your evidence organised against the check-in and check-out inventory.
- The submission written in the form the scheme adjudicator works from.
- A check on whether the deposit was protected correctly and in time, which is a separate matter with its own consequences.
What it costs
Priced on the number of deductions in dispute, not the amount.
Whatever the figure is, you have it in writing before any work starts, and it does not move afterwards.
Where the limits are
- The scheme adjudicator decides, and the decision is usually final.
- If the deposit was never protected, that is a claim rather than a scheme dispute, and we will tell you so.